turbotax

TurboTax – #1 Personalized Help System

INTUIT Turbo Tax Turbo tax Case Study TurboTax Self Help Care Engineering Team tasked us to solve complex business problems and coordinate multiple technologies across all business groups, including Product Development, Marketing, Analytics, Data Science, Small Business and Customer Care. Date April 25, 2020 Categories Branding , Creative , iOS…

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nikon

Nikon – A Custom Support Salesforce CRM That Automates Operations

Nikon Nikon USA Case Study We had a wonderful opportunity to collaborate with the Nikon USA team. We created a smart-routing support platform. The application determines the nearest location based on the customer's problem type. The system would route the nearest authorized support retailer to service the camera. We created…

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