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Questions and Answers

helpful FAQs

Straightforward responses to your eCommerce Branding, SEO, Media Creation queries – and more
We're here to help

Our hours of operation

Our typical business hours are Monday – Friday from 9:00 am – 6:00 pm PST. Still, we have emergency protocols in place so that you’re never left in the lurch.

Learn about our agency and why we’re the ideal Digital Solutions Partner for your Business. 

Our human support team is 24/7/365 on-call, able to support and help you out.  If it is a critical issue, our SLA  around 20 minutes.

In the digital era, with eCommerce so crucial to our lifestyles, hardly any businesses can get by without one. At the very minimum, it’s the modern-day business card – providing credibility, trust, branding, and an easy way for your customers to learn about your company all around.

Yes. We specialize in Custom CRM Development. As mentioned, we have extensive experience with Salesforce Development. We work with your team to thoroughly understand your operations and processes. We assist in the development of a solution that helps to automate and streamline your business

Yes. We have worked from the ground up with many companies. Our founder has extensive experience with Salesforce development, working with the Salesforce team when it was still in beta. We have also worked with Fortune 500 companies, but with an eye to SME application. For us, no job is too small or too big.  

Typically, we do. We have basic government clearances, but occasionally there are government projects for which we do not have permission.

No. We serve clients countrywide, covering all 50 states. 

Yes, if necessary or a zoom call can’t achieve our mutual objectives. Nonetheless, we’d love to tie the voice to a face. We serve all new clients with our well-known VIP treatment as if they are extended family. We encourage you to stop by or visit us when it is COVID-19 safe again. 

How you increase sales ?

Advertising Campaigns. Social Presence. Listings. Reputation.

Provide pay-per-click ads including Google and Facebook ads. Help with social media posting and interactions with customer-base. Build accurate business meta information that appears on more websites. Provide review monitoring and management.

Technologies, Content, Hosting, Display Questions

Website & Design

We will assign a professional account manager to your project. We are confident this designation will meet all your connection requirements.

We never start until we’ve accumulated all the relevant information by way of a formal data-gathering session. We typically can get everything we need in one session, but it’s ongoing as things develop. Your account manager will contact you without delay if information gaps emerge in the website development process. For more complex projects with ambiguity, we request information from you when identified.

We specialize in Managed WordPress Cloud Hosting, and a very hands-off managed web hosting service in general. We include the option of you hosting your own site. A lot depends on the speed and size of your website. Our cloud hosting partners include Amazon AWS, Digital Ocean, Azure, and Google Cloud.

Absolutely. That said, many of our clients request us to handle the nerd stuff to let them concentrate on revenue generators in the business. We take a significant burden off their shoulders, and we can do that for you too. 

We create options for you to do it seamlessly yourself in most cases without developer input. In the rare instances where it isn’t straightforward, we’re here for you.

We offer professional SEO-centric content writing for all verticals of your business. This embraces marketing, blogs, products, homepage, about us – we cover it all. 

An excellent question. Content development is a professional service with a Capital P. Our experts get to the crux of the matter quickly through conversations and overviewing competitor sites. Moreover, they slot into an industry-expertise range, so the process is seamless. Our clients compliment us on the quality of our strategic messaging.  

Yes, you can. We specialize in Managed WordPress Cloud Hosting and construction. Nonetheless, we’re capable of building customized websites in any language.  Our website development resume includes completed pure Javascript jobs all the way through to iOS. If there’s a processor involved, we can code on it.

Generally, not difficult. We’ll assign one of our technical experts to assess your current site and give you a detailed estimate. 

Without a question of doubt. Our motto is mobile-first. All our sites are mobile-friendly as a standard.

Yes of course. We will make sure your website development is good for both iOS and Android

Of course. We also have deep resources that provide FREE stock imagery.  Besides, our fully licensed photography library can deliver over 1 billion images.  

Yes. We can purchase domains for you at request. You will own the domain always.  We’ll manage your account but never own your domain, website, or other proprietary IP your company connects to. 

Facebook, Instagram, YouTube, Google Display Network

Social Media

Yes. We are experts in Google ads strategies, Social media content, and all aspects of media creation. We offer a broad range of social media management services.  Please speak to our sales team to get more information. 

 

Yes, of course! Our marketing team is competent in Social media content and media creation from end-to-end. We will create ads (i.e.,  images and videos) and alongside social media campaigns through Facebook, Instagram, etc.

100% Yes! Once your campaign ends, we review the results and translate what they signify. We then provide our recommendations on the who, what, and where we should target next. The goal is always to use the results effectively. They’re our insight into what we need to do to get your target audiences at their maximum.

We offer professional SEO-centric content writing for all verticals of your business. This embraces posts, blogs, stories, meta data – we cover it all.

Google Analytics, SEO, JSON-LD, Rich Cards, Share Links

SEO & Analytics

Yes, we have extensive experience reviewing the results from Google Analytics. We can also make sure you are tracking the right metrics and setting up an insightful report. We then help in analyzing the results and translating what the data means for you.

 

Yes. WordPress or any other system is easy for us. We will always have some out-of-the-box reports that can assist with reviewing your website data. We can also help in customizing reports if you want to evaluate something specifically.

Yes. The primary SEO keyword and metadata. For advanced SEO and data-driven content adjustments, we offer a premium service. We’ll give you quotes and estimates before any SEO project. 

We’ll tell you that through our seamless capture and tracking of all users coming to your website. We know everything about analyzing the data for detecting vital trends.

 

Pricing, Services, and more

General Questions

Yes. We are very familiar with App Development including iOS Mobile development and Android.

Very favorably. If you measure us in terms of value for money, we’re the best there is. The process we use to build your website takes planning and research. We have the 

top developers and designers who don’t take shortcuts. Moreover, we don’t leave any stone unturned. Engage with us, and you’ll see the value shining through.

 It’s a good question but doesn’t have an easy answer. We need to see how many pages are involved, your degree of urgency, design complexity embracing images, infographics, and finally, SEO-centric content. In short, your website development (ranging from one page to thousands for large enterprises) is a focused project for us. We can guarantee you that our proposal won’t recommend elaboration, pages, or complexity you don’t need.

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